fp777 Privacy Policy — How We Protect Your Data
fp777 is committed to protecting the privacy of every player on its platform. This policy explains what data we collect, why we collect it, and how it is kept secure.
Introduction and Scope of This Policy
This Privacy Policy ("Policy") describes how fp777 ("we", "us", "our", "the Platform") collects, uses, stores, and protects personal information provided by or collected about users ("you", "Player") who access the fp777 platform from Bangladesh or any other jurisdiction where access is permitted. fp777 is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles.
By creating an account on fp777 or using the fp777 platform in any way, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree to this Policy, please do not use the fp777 platform.
Personal Data We Collect
fp777 collects personal data from you in four principal ways: data you provide directly when registering or using the platform, data generated automatically through your use of the platform, data received from payment providers, and data collected via cookies and similar tracking technologies.
How fp777 Uses Your Personal Data
fp777 uses the personal data it collects for the following lawful purposes only. We do not use your data for any purpose inconsistent with the purposes described in this section without first seeking your explicit consent.
- To create, verify, and manage your fp777 account, including processing your registration, confirming your identity in compliance with KYC obligations, and maintaining your account in good standing.
- To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and Bangladeshi bank channels, and to reconcile transaction records in BDT.
- To deliver the games, sports betting markets, and promotional offers you access through the fp777 platform, and to personalise your experience based on your gameplay preferences and account history.
- To detect, investigate, and prevent fraud, money laundering, bonus abuse, multi-accounting, and other activities that violate these Terms or applicable law.
- To monitor responsible gaming indicators — including session duration, betting frequency, and deposit patterns — and to apply responsible gaming interventions where fp777 identifies that a player may be at risk.
- To comply with applicable legal obligations, including responding to lawful requests from law enforcement or regulatory authorities, and satisfying any record-keeping requirements imposed on fp777 by applicable law.
Legal Basis for Processing
fp777 relies on the following legal bases for processing your personal data. Where multiple bases apply to a single processing activity, all applicable bases are listed.
Data Sharing and Disclosure
fp777 does not sell your personal data to third parties. We may share your personal data with the following categories of recipient only, and only to the extent strictly necessary for the stated purpose:
- Payment processing partners (including bKash, Nagad, Rocket, Upay, and Bangladeshi bank partners): shared solely to process your deposits and withdrawals. Payment partners receive only the minimum data required to execute the relevant transaction and are bound by their own applicable data protection obligations.
- Game and platform technology providers (including certified game studios such as Pragmatic Play, Evolution Gaming, Ezugi, Spribe, and infrastructure or security technology providers): shared to the extent required to deliver the game or technical service you are accessing. These providers act as data processors operating under agreements that bind them to handle your data only on fp777's instructions.
- Identity verification and KYC service providers: used to verify your identity and age in compliance with the 21+ requirement and applicable anti-money-laundering obligations. KYC providers receive only the identity documents and data strictly required for the verification process.
- Law enforcement, regulatory authorities, and courts: where fp777 is required by law, court order, or regulatory direction to disclose personal data. fp777 will disclose only the minimum data required to satisfy the relevant legal obligation and will, where legally permitted, endeavour to notify you of any such disclosure.
fp777 does not transfer your personal data to recipients outside the service providers described above. Where fp777 engages a new service provider that will process player personal data, fp777 will conduct appropriate due diligence to ensure that provider meets adequate data protection standards before any data is transferred.
Cookies and Tracking Technologies
fp777 uses cookies and similar tracking technologies on the platform. A cookie is a small text file placed on your device when you visit the fp777 website. Cookies allow the platform to recognise your device, maintain your session, and remember your preferences. The following categories of cookies are used on fp777:
Data Retention Periods
fp777 retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or for as long as required by applicable law, whichever is longer. The following general retention periods apply: account registration data and identity verification documents are retained for the duration of your active account and for a minimum of five (5) years following account closure, to satisfy applicable anti-money-laundering record-keeping requirements; transaction records are retained for a minimum of five (5) years from the date of the relevant transaction; support communication records are retained for a minimum of two (2) years from the date of the last communication in the relevant thread; and analytical and usage data is retained in aggregated and anonymised form indefinitely for platform improvement purposes, as it no longer constitutes personal data once anonymised.
When personal data is no longer required for any of the retention purposes described above, fp777 will securely delete or permanently anonymise that data. Where deletion is not immediately technically feasible (for example, data held in encrypted backups), fp777 will isolate that data from further processing until deletion is possible.
Your Privacy Rights
Subject to applicable law and certain exceptions, you have the following rights with respect to your personal data held by fp777. To exercise any of these rights, please contact fp777 support using the email address provided at the bottom of this page. fp777 will respond to all valid privacy rights requests within 30 days of receipt.
- Right of Access: You have the right to request confirmation of whether fp777 holds personal data about you, and to receive a copy of that data in a structured, commonly used format.
- Right to Rectification: If any personal data fp777 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
- Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent (where consent was the legal basis), or where you object to processing on legitimate interests grounds and fp777 has no overriding legitimate interest in retaining the data. This right is subject to legal retention obligations that may require fp777 to retain certain data notwithstanding your erasure request.
- Right to Restriction: You have the right to request that fp777 restrict the processing of your personal data in certain circumstances — for example, while a rectification request is being assessed, or while an objection to legitimate interests processing is being considered.
- Right to Object: You have the right to object to fp777 processing your personal data on the basis of legitimate interests. Where you raise a valid objection, fp777 will cease the relevant processing unless fp777 can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms.
Data Security Measures
fp777 implements appropriate technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include: SSL/TLS encryption for all data transmitted between your device and the fp777 platform; encrypted storage of sensitive account data including hashed passwords and identity documents; access controls limiting fp777 personnel access to personal data on a strict need-to-know basis; regular security assessments of the platform's technical infrastructure; and fraud detection and anomaly monitoring systems that operate continuously.
No security system is completely impenetrable. fp777 cannot guarantee the absolute security of your personal data against all possible threats, but we are committed to responding promptly and transparently to any security incident that affects player data. If fp777 becomes aware of a security breach that is likely to result in a high risk to the rights and freedoms of affected players, fp777 will notify affected players without undue delay.
Protection of Minors
The fp777 platform is strictly for adults aged 21 and above. fp777 does not knowingly collect personal data from any person under the age of 21. If fp777 becomes aware that personal data has been collected from a person who is under 21 years of age, that data will be deleted from fp777 systems promptly and the associated account will be permanently closed. If you are a parent or guardian and believe that your child or a minor in your care has registered on fp777, please contact fp777 support immediately using the email address at the bottom of this page.
Changes to This Policy and How to Contact Us
fp777 reserves the right to update or amend this Privacy Policy at any time. When material changes are made to this Policy, the updated version will be published on this page with a revised effective date, and registered players will be notified via the platform's notification system or via the mobile number registered to their account. Continued use of the fp777 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed of any changes.
To contact fp777 regarding this Privacy Policy or any privacy-related matter: [email protected]